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Return Policy
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SPC's Return Policy


Return of Defective or Damaged Items

Damaged or defective items can be returned or exchanged within 30 days of receipt of shipment free of charge via our Online Returns Process.

Refunds or exchanges may take 5-10 business days.

      

Return of Unwanted Items

Most items can be easily returned within 30 days of receipt of shipment via our Online Returns Process.  Items must be unopened and in new condition.

Shipping charges for returns of unwanted items cannot be refunded.

If you would like SPC to provide you with a return shipping label for your convenience, $7.95 will be deducted from your total refund amount.

Because duplication is widely available to mostly everyone these days, opened electronic media products such as DVDs, CDs, video or audio tapes cannot be returned.

Batteries and liquid products such as oils, lubes, lotions, sprays, toy cleaners, and bath and other body products cannot be returned.

Refunds may take 5-10 business days.



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